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Poor Netflix, angry customers prevail

Well, a little while back Netflix announced that they were going to get rid of user split accounts.  Currently, if you ave an account you can split your account up, I do it by splitting it up between my wife, myself, and the kids.  Well, Netflix decided to get rid of this feature and promised new features in return.  I have no idea what they were going to be doing that would require one profile per account…and I still don’t.  I do know that whatever it is they are going to have to find a work-around because they got jacked up by the customers.  I just got a message in the mail saying that they were going to keep everything the same.  Does anyone know what the new features were that they were going to roll out?  Personally I think they were just trying to get more subscriptions by restricting profiles.  Man, I wonder how many emails and phone calls they got because of that announcement?

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Lu Sancea Netflix

  1. July 2nd, 2008 at 11:44 | #1

    How do you create multiple profiles?

  2. July 3rd, 2008 at 03:47 | #2

    A lot, from what I’ve heard. Apparently their call center was overwhelmed with all the angry calls about this.

  3. July 3rd, 2008 at 14:44 | #3

    1) When you log in, go to the “Your Account” link at the top.
    2) Click on Account Profiles link
    3) Click the Add Profile link and that’s it. Now you can add movies to that profile and it will come under that person’s name. cool!

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